Book a Free Design Lab Session

Identify your key moments and align your team in 90 minutes

Book a Design Lab Session
  • Identify the moments that matter
  • Align your team
  • Grow your revenue

Does any of this ring true for you?

  • Your sales and marketing teams struggle to collaborate
  • You're struggling with high customer churn rates
  • Your CRM system is failing to deliver the expected results
  • Your company is slow to act on customer feedback
  • There are frequent drop-offs in your sales process
  • You don't upsell customers at the right moments
  • Your customer data is scattered across platforms
  • You're struggling to identify and target different segments

Your entire go-to-market organization needs to support your sales efforts. We can help. Xceede's Design Lab Session will help you align your team around a key moment of truth on your customer journey and identify opportunities for enablement so that your customers are excited to do business with you.

How it works

1. Book a session

Key Moment Sessions take place virtually over 90 minutes. Block off your calendar and let's make it happen!

2. Align your team

Work with us to design a service process and align your team around a key customer moment.

3. Increase Your Revenue

When you impact key moments with well-designed processes, you'll see enormous results in your sales and growth.

After the Design Lab Session, you will have...

  • A detailed map of a key touchpoint on your customers' journey
  • Clear insights into the customer touchpoint to have the most impact on satisfaction and loyalty
  • A prioritized list of opportunities for improving the customer experience based on your analysis
  • Actionable strategies to align your team and processes around key moments in the customer journey
  • A customized plan for leveraging technology to enhance each stage of the customer journey
  • Enhanced understanding of customer behaviors and motivations, leading to more effective engagement
  • A framework for measuring success, ensuring that improvements lead to tangible business outcomes

Not knowing your key moments
is costing you revenue.

You're losing revenue if members of your go-to-market teams aren't collaborating to make key customer moments count. An Xceede Design Lab Session gets everyone aligned on a key moment of the customer journey, helping to grow revenue in just 90 minutes.

Here's how it works: an Xceede Service Designer leads a personalized session for your team virtually. During the session, everyone finds out on the key moments that drive growth. By the end, you'll know how to align your team to impact those key moments and which tools to use to enable them.

Book a Design Lab Session

Schedule a call with our team to book your Design Lab Session.

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  • $0 - $10M
  • $10M - $50M
  • $50M - $100M
  • $100M - $200M
  • $200M - $500M
  • $500M - $1B
  • $1B+
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